Shipping policy
Shipping Policy — The Shining Ice
Last Updated: September 2, 2026
At The Shining Ice, we aim to make your shopping experience simple and reliable. We carefully pack every jewelry order before dispatch.
📦 Processing Time
- Orders are usually processed within 1–3 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive order updates once your order has been dispatched.
🚚 Delivery Time
- We currently offer shipping within Pakistan.
- Estimated delivery time is 3–7 business days after dispatch.
- Delivery times may vary depending on your location, courier service, weather, or other unforeseen delays.
- Remote areas may require additional delivery time.
💰 Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you place your order.
- Any available free-shipping offers will be clearly mentioned on our website.
📍 Order Tracking
Once your order has been shipped, tracking details may be provided through your order confirmation or shipping notification. You can use the tracking information to follow your package.
🔄 Delayed or Lost Orders
If your order is significantly delayed or appears to be lost in transit, please contact us so we can assist you in checking the shipment with the courier.
📞 Contact Us
For any questions regarding shipping or your order, contact us at:
Email: cs.theshiningice@gmail.com
Store: The Shining Ice
The Shining Ice — Shine with confidence. ✨